Cakewalk is the access management platform for every identity in your company, human and AI agent, governing the right access at the right time from the first login to the last tool call. Customers can self-serve and be live in minutes, starting with one team and scaling from there. We're building the access layer for the agentic era, and we're hiring our first Solutions Engineer.
The role
You'll be the technical counterpart in every customer conversation — from first discovery call through to a live rollout. You'll run POCs, architect integrations against real identity and agent stacks, and turn what you learn in the field into product feedback and reusable assets. As the first SE hire, you'll define how this function works and, over time, build the team behind it.
What you'll do
Lead technical discovery with prospects and translate their identity, security and agent requirements into a workable solutionOwn POCs end to end: scoping, success criteria, build, and technical closeDeliver tailored demos and build demo environments that reflect the customer's actual stackArchitect and prototype integrations with IdPs, HRIS, SaaS apps and AI agent frameworksHandle security reviews, architecture deep-dives and technical objections alongside the account teamPartner with Customer Success on complex rollouts and integrationsFeed field insight back to product and engineering, and influence what we build nextWrite the technical collateral we're missing — integration guides, reference architectures, POC playbooks, competitive positioningSet the standard for how solutions engineering runs at CakewalkWhat we're looking for
3+ years in solutions engineering, pre-sales, or a similar customer-facing technical roleEarly-stage SaaS startup experience (required) — you've worked without a playbook and built one insteadStrong hands-on development skills: APIs, scripting, automation, building integrations from scratchPractical understanding of identity and access management concepts — SSO, SCIM, OAuth, RBAC, provisioning, governanceExperience integrating with identity platforms, security tooling or AI agent frameworksExcellent communication skills — equally credible with a platform engineer and a CISOComfortable owning ambiguity and shipping fastBased in London and able to work from our office 3 days a weekNice to have
Experience with MCP, agent frameworks, or agentic infrastructureBackground at an IGA, IAM or security vendorYou've been a first or early SE hire beforeWhat we offer
Competitive base salary + bonus and meaningful equityFirst Solutions Engineering hire at a category-defining companyA direct path to building and leading your own function3 days/week in our London office, 2 days flexibleHigh ownership, low egoIf interested, please reach out to gareth.salt@getcakewalk.io
