COMMERCIAL LEAD

A unique opportunity to lead commercial growth at a venture capital funded, ex-Uber, WeWork and Amazon team already working with the biggest companies in the world.

You will play a founding leadership role in building out a global commercial unit selling a unique AI-solution that is already being successfully scaled to extremely large corporate clients e.g. Deloitte, Legal & General, Miro.

High earning potential for the right individual as we enter the next phase of growth and fundraising. 🚀

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ABOUT NATTER

🗣️ Natter harnesses the power of AI and video to give everyone a voice.

Built by a team of ex-Uber, WeWork and Amazon builders, Natter has selectively hired a team of exited founders, specialist domain experts and SaaS unicorn founding team members. They are now looking for their final Seed-stage team hire: a Commercial Lead.

Natter is already being used by some of the world’s largest companies, ranging from big four consultancies like Deloitte, institutional financial services providers like Legal and General, to technology innovators like Miro.

Natter’s conversational AI platform allows tens of thousands of users to simultaneously share ideas and feedback through real-time video conversations. Its uniquely scalable tech allows anyone with a smartphone to, literally, have a say on the most important decisions - ranging from workplace strategy to new product offerings.

📍Hybrid (Office in Soho, Central London, UK)

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LOCATION

The Natter team works out of dedicated offices in Soho, Central London. However we have clients across the US, UK, Europe and APAC. We prioritise hiring the best candidates, regardless of their background and are firm believers in the flexibility of hybrid/fluid work where it makes sense. For this role, the first 3-6 months will primarily be based in London (with a flexible, hybrid office schedule), with the potential to move to New York or work between the two.

We offer visa sponsorship for exceptionally strong candidates who are interested in relocating to London.

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💪 AS COMMERCIAL LEAD AT NATTER...

• You will work directly alongside the CEO and commercial team to drive revenue growth and build strong client relationships across Large Enterprise customer accounts
• From day one, you will be responsible for managing a portfolio of FTSE 100 and Fortune 500 customer accounts across the UK, US, Europe and APAC. You will immediately be engaging with some of the world’s best known, blue chip brands
• This is a high-pressure, commercial role with ambitious revenue targets. The role requires a creative and focused approach to scaling usage of our technology internally within very large, often slow-moving organisations
• Build and maintain strong personal relationships with senior executives across our Enterprise customers’ organisations. You will often be presenting to and nurturing C-Suite level contacts
• You will work extremely closely with all members of the Business organization to ensure successful onboarding, adoption and retention. Cross-functional targets are as important to this role as individual performance
• Collaborate with Natter’s Marketing and Product teams to produce collateral, communicate feature requests and ensure we deliver the best possible experience for all of our key accounts
• Maintain up to date records of client interactions, sales activities and account plans in our CRM. This is a data-driven role that requires obsession around achieving usage and revenue metrics
• Conduct regular business reviews with our customers to ensure retention of clients

🤩 WE'D LOVE TO HEAR FROM YOU IF...

• 5+ years’ proven track record in Large Enterprise B2B account management or business development roles, preferably in the technology/SaaS industry
• Strong understanding of SaaS sales cycles, customer lifecycle management and account-based marketing strategies
• Experience of selling complex Workplace SaaS solutions to large enterprise
• Exceptionally high standard of communication skills, with demonstrated experience of successfully building relationships with C-Suite executives at Fortune 500/FTSE 100 brands
• Highly organised with an obsessive relationship with reporting and achieving growth targets
• Results-oriented mindset with a focus on driving measurable outcomes and delivering value to our customers
• Passion for the power of technology and innovation to make the world better - faster, fairer and more productive
• Creative, strategic thinker with the ability to identify new opportunities in previously untapped areas requiring innovative approaches
• Demonstrates resilience and grit, with a proven ability to thrive in a fast-paced, dynamic startup environment
• Takes ownership of initiatives, drives results with limited resources, and consistently delivers against ambitious sales targets
• Low ego personality and someone who values winning as a team more than self-recognition

❤️ DESIRABLE

Strong preference towards high academic achievers (we are a heavily research-led organisation with research and analysis forming a core part of our customer activity).

Natter is your canvas to explore, innovate, and make an impact. We're not looking for the perfect background; we're looking for passion and a shared vision so if you do not possess all the above, please do not hesitate to apply.

🙌 WHAT'S IN IT FOR YOU

✈️ Quarterly international team offsite

🌍 Remote & flexible work policy

⛱️ Six weeks paid annual leave

💻 Company laptop and supporting tech as necessary

🧘 Mindfulness/meditation sessions for all employees

🥞 Complimentary daily breakfast and weekly lunch provided In office

🌆 Dedicated, private office space in Soho, London

HOW TO APPLY

🧭 The application journey has 4 key steps:

1) 30 min screening interview

2) Interview with Chief of Staff and Operations Lead

3) 1:1 Presentation to CEO & Co-Founder

4) Final stage in-person meet with founding team

This process should take around two weeks - your schedule is really important to us, so we promise to be as flexible as possible!

You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please email us at any point at hiring@natter.co.

Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.