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Software Engineer - Developer Experience

Paddle

Paddle

Software Engineering
Remote · London, UK
Posted on Tuesday, January 23, 2024

What do we do?

Paddle offers SaaS companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 3000 software sellers in 245 territories globally.

The Role:

We are looking for a software engineer to join our dynamic software engineering team, focused on enhancing the developer experience and integration capabilities of the Paddle platform.

This role is integral to empowering external developers by ensuring our platform's API and integration tools are not only robust and scalable but also user-friendly and intuitive. The ideal candidate will possess a solid background in software engineering, a specific focus on API and SDK development is a bonus. A keen understanding of and experience with checkout and payment systems and related technologies, third-party integrations, and a user-centric design philosophy will also be particularly valued.

If you’re a product-minded Engineer that appreciates a great developer experience, you’re exactly what we’re looking for. Working in a cross-functional team of engineers, product managers, technical writers and designers, you’ll be providing a DX framework for our product teams to rapidly ship cohesive products as well as building out end-to-end features and SDKs that will delight our users.

We use PHP (Laravel) and Go in most areas that the DX team owns.

What you'll do:

  • Work with colleagues across product and engineering to ensure the customer-facing developer experience we provide is cohesive, powerful, and delightful.

  • Develop new functionality which empowers our product teams and help provide our customers with everything they need to onboard, build and evolve with Paddle

  • Develop and maintain a service that handles sending tens of millions of notifications

  • Help mature our API practices and processes to speed up the development of the Paddle API ensuring it remains cohesive, consistent and bug-free

  • Drive innovation with new features that will delight developers

  • Perform code reviews and mentor more junior engineers to maximise their potential and growth

  • Work with a variety of AWS products to ensure Paddle is able to deliver a performant and reliable service, including SQS, Eventbridge, ECS and a lot more.

  • Help shape our team and wider engineering culture and help make sure Paddle remains an exceptional place to work

We'd love to hear from you:

  • Have experience with Laravel and Go

  • Have a strong understanding of API principles and best practices

  • Experience building APIs in any backend programming language and ideally the infrastructure that enables them

    And we’d like to see:

  • A keen eye for good UX and DX, and a desire to provide the slickest experience you can to your users

  • Ability to work with stakeholders on multiple fronts to help shape and deliver the developer experience roadmap

  • The ability to communicate effectively with colleagues across the department regarding API decisions

    We’d be especially excited to hear from you if you:

  • Have experience producing SDKs, either open source or in-house, or other developer tooling

  • Have some understanding of message queue systems or event driven architecture

  • Have experience with contract, and other forms, of end-to-end testing

  • Have worked with distributed systems and have solved, or have a good understanding, of the problems that you can face when doing so.

Everyone is welcome at Paddle

At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group.

Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.


Why you’ll love working at Paddle

We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture.

We live and breathe our values, which are:

Exceptional Together

Execute with impact

Better than Yesterday

We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives.

We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and 4 months of paid family leave regardless of gender. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.